Chat Bots
Automate customer and internal workflows through Telegram and WhatsApp bots.
Chat bots can guide customers, collect information, answer routine questions, and trigger internal workflows directly from familiar messaging channels. We build bots that are useful, connected, and easy to maintain.
Problem Solved
A poorly planned bot frustrates users because it tries to replace a real process with a rigid menu. The better approach is to identify specific conversations where automation helps: qualification, reminders, order status, appointment booking, support triage, or internal requests. We design bots around those clear jobs.
Types of Solutions
- Telegram bots for customer service and community flows
- WhatsApp automation for enquiries, reminders, and updates
- Internal bots for approvals, alerts, and task routing
- Lead qualification and booking bots
- Bots connected to CRM, ERP, payment, or support systems
- Maintenance and redesign of existing bots
How We Approach the Work
We define the conversation goals, user inputs, fallback paths, integrations, and admin needs. Then we write the conversation logic, build the bot, connect it to required systems, test real scenarios, and prepare the bot for launch and monitoring.
What You Receive
- A working Telegram, WhatsApp, or channel-specific bot
- Conversation flows and response logic
- Integration with CRM, forms, databases, or internal systems
- Admin notifications and handoff rules
- Basic analytics or event tracking where required
- Deployment and support documentation
Pricing
Chat bot projects start from the price shown on this page. The final cost depends on the number of conversation flows, integrations, user roles, languages, payment needs, and whether the bot requires an admin panel or custom backend.
Frequently Asked Questions
Can the bot hand over to a human?
Yes. We can route conversations to email, CRM, support tools, Telegram groups, or another agreed channel.
Can the bot accept payments?
Yes, when the selected channel and payment provider support the required flow.
Can you improve our existing bot?
Yes. We can review the current flow, fix weak points, add integrations, and make the conversation easier to maintain.
Use cases
- Customers expect quick answers in messaging apps.
- Internal teams need lightweight workflow automation.
- You want bots connected to CRM, forms, or business data.
Deliverables
- Conversation flow
- Bot implementation
- Integration and handover notes
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